Contact Us
Everything needed for you and your loved ones
to have access to quality healthcare and control over the costs.
Serving all 50 states and Puerto Rico from our Dallas/Ft. Worth headquarters
Phone
(430) 808-3430
Questions? Here’s Where to find answers
If you have a medical emergency
Call 911
If you’re a current member and need care or technical support:
If you need care support, or technical support with a provider’s website, use the information below to contact the appropriate provider.
Essential Care and Primary Care
All Essential Care and Primary Care membership services are provided by Lyric Health. Every Lyric user has a personal dashboard on the Lyric Health website which gives them access to all services included in their membership. If you do not have access to your dashboard or need assistance with any aspect of Lyric’s services, please contact their members service team at the number listed below.
Optimal Care
Optimal Care combines Medical Cost Sharing with our Primary Care membership to deliver services that rivals most traditional medical insurance plans. Whenever you are confronted with a potentially significant medical condition, contact your Sedera Care Navigator immediately to open a record of events and seek guidance on next steps. Contact information for Sedera Member Services is listed below.
Lyric Health Member Care:
(800) 611-5601
Members@MyTelemedicine.com
Sedera Medical Cost Sharing:
(855) 973-3372
MemberServices@Sedera.com
If you’re still considering which plan is best for you and would like to consult with an Optimal teleHealth representative, or you need technical support with the Optimal teleHealth website, please call or provide the information requested below and someone will contact you.
